01 — Deposit
Arrhes: 20% to confirm your date
To secure your booking, a deposit of 20% of the total fare is required at the time of confirmation. This deposit constitutes arrhes under French law (Art. 1590 of the Civil Code). Strictly, that means it is forfeited if you cancel, and refunded double if I do. In practice I'm more flexible than the law requires: whenever you cancel, the graduated schedule in section 02 applies — and it works in your favour.
Payment is by card via a secure Stripe link sent by WhatsApp. The remaining balance is due on the day of the tour, in cash or by bank transfer — whichever you prefer.
02 — Cancellation
Cancellation by the client
Life happens. Rather than apply the strict arrhes rule, I use the graduated schedule below — more generous to you, and based on how much notice you give before the scheduled departure.
Cancellations must be sent by WhatsApp message to +33 6 25 56 87 07. The timestamp of your message is the reference. Whatever happens, the deposit is the most you can lose — I won't chase you for the balance.
03 — Force Majeure
Cruise ships, bad weather & things beyond your control
Cruise passengers face circumstances no cancellation policy should penalise. The following events are treated as force majeure — full refund of the deposit, no questions asked:
Ship fails to dock or changes port of call · Port closure by authorities · Severe weather making navigation impossible · Medical emergency on board · Official security alert or strike affecting port access.
A brief message from you (or your cruise line's confirmation) is sufficient. I will refund the deposit within 48 hours of notification.
04 — Payment
How it works
Prices are in euros and include all fuel, tolls, and parking unless otherwise agreed in writing. Gratuity is never expected, always appreciated.
05 — Legal Notice
Right of withdrawal
In accordance with French consumer law, the statutory 14-day right of withdrawal does not apply to leisure services provided on a specific date (Art. L221-28 12° of the Code de la consommation). By paying the deposit, you acknowledge and accept these booking conditions.
Your data. The personal details you share (name, contact, and the card data processed by Stripe) are used solely to manage your booking. They are never sold or shared with third parties beyond what's needed to deliver the service. Full details in my privacy policy.
Service provider: Mike — That Guy Tours · Entreprise individuelle
SIRET 100 235 928 00015 · VTC registration EVTC 006260200
06000 Nice, France · mike@thatguy.tours
TVA non applicable — Art. 293B du CGI