Privacy Policy

Your data,
handled like I drive.

Quietly, carefully, and only where it needs to go. Here's exactly what I collect when you book, why, who touches it, and how to get it removed — no legalese padding.

The person holding your data is me

No marketing department, no third-party CRM running in the background. When you book, your details sit with me — Mike, the driver — and the handful of services I genuinely need to run a booking. I'm the data controller in the sense French and EU law (the GDPR / RGPD) mean it. My full identity is at the bottom of this page.

Only what a booking actually needs

When you enquire or book, I collect: your name, the phone number or WhatsApp you message me from, your email if you use it, and the trip details you give me — dates, pick-up point, number of passengers, anything relevant to the day.

Card payments run through Stripe. I never see or store your full card number — Stripe handles that end to end. I only see that a deposit was paid.

Three reasons, that's it

01 To quote, confirm and run your booking. Legal basis: performance of our contract.
02 To answer an enquiry that doesn't (yet) become a booking. Legal basis: my legitimate interest in replying to you.
03 To meet my accounting and tax obligations once you've paid. Legal basis: legal obligation.

I don't profile you, I don't run ad-targeting, and I never sell your data. To anyone. Ever.

A short, named list

Running this cleanly means a few trusted services process some of your data on my behalf. Each one only gets what its job requires:

Service
What it handles
Stripe
Card payment for the deposit
WhatsApp / Meta
Our messages, if you contact me there
Netlify
Hosting of this website
Plausible
Anonymous, cookieless site stats

Some of these are run by companies outside the EU (Stripe, Meta). They operate under the safeguards the GDPR requires for international transfers. If you'd rather not use WhatsApp, email or a phone call works just as well.

As briefly as the law allows

An enquiry that never turns into a booking is deleted within 12 months. Once you've travelled, invoices and accounting records are kept for 10 years — that's not my choice, it's the French Code de commerce. After that, gone.

There's no banner because there's nothing to consent to

This site sets no advertising or tracking cookies. My analytics (Plausible) measure visits without cookies and without identifying anyone — that's the whole reason I chose it.

No cookie wall, no "we value your privacy" pop-up, no hidden trackers. If you came here expecting to click through a consent maze, enjoy the silence.

You're in control of your data

Under the GDPR you can ask me to access, correct, delete, transfer, or restrict the data I hold on you, or object to a particular use. Message me and I'll handle it — no forms, no runaround. I'll act within one month.

If you think I've got it wrong and we can't sort it out, you have the right to complain to France's data protection authority, the CNIL (cnil.fr).

Questions about your data?

Ask me directly — I'll answer plainly.

WhatsApp Mike